LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We built 369club around Indonesia's payment ecosystem—DANA, OVO, GoPay and QRIS—and we protect what you share with us the same way. This policy shows exactly how we handle...

Data SecurityPayment ProtectionAccount PrivacyTransparent PracticesYour Rights
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369club Your Data. Your Control. Our Commitment.

How We Collect and Use Your Information

When you open an account with 369club, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. We use encryption for all payment data and never share your personal details with third parties except where local law in supported regions requires it. Your play history stays on your account—we don't sell

it, rent it or use it for marketing without your consent. We keep your data only as long as your account is active, plus the time required by Indonesian regulations.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any questions about how we handle your data, account security or payment information.
Account Settings Update your personal details, review your login history and manage your privacy preferences directly from your 369club account dashboard.
Data Request Request a copy of your personal data or ask us to delete your account. We'll respond within 14 days in supported Indonesian regions.
REVIEW SIGNALS

Why Your Privacy Matters to Us

Encryption Standard

All transactions through DANA, OVO, GoPay and QRIS use industry-standard SSL encryption. Your payment details never touch our servers unencrypted.

Regular Audits

We conduct quarterly security reviews to ensure your account data and deposit history remain protected against unauthorized access.

No Third-Party Sales

We don't sell your play history, betting patterns or contact details to advertisers, data brokers or marketing firms under any circumstance.

Transparent Logging

Every login, deposit and withdrawal is logged and visible to you. You control what happens on your account and can review it anytime.

Compliance Ready

Our privacy practices align with Indonesian data protection standards and the payment regulations that govern DANA, OVO, GoPay and QRIS.

Incident Response

If we detect unauthorized access to your account, we notify you immediately and walk you through securing your login and payment methods.

How Our Privacy Approach Stands

Data Minimalism
We ask only for information we need to verify your identity and process your DANA, OVO, GoPay or QRIS payment. No unnecessary fields.
Encryption by Default
Every deposit, withdrawal and account change is encrypted end-to-end. We don't store unencrypted payment details on any server.
No Tracking Pixels
We don't use hidden trackers or third-party cookies to follow your behavior outside 369club. Your privacy ends where our platform ends.
Clear Retention Rules
Your account data is kept only while you're active, plus the minimum time required by Indonesian law. Then it's securely deleted.
User-Controlled Sharing
You decide what information appears on your profile. We never share your contact details, location or play history without your permission.
Easy Data Export
Request a complete copy of your personal data anytime. We'll send it in a standard format within 14 days in supported regions.
Account Deletion
Close your account and we'll remove your personal data from active systems. Backups are purged after 90 days per Indonesian standards.
PLATFORM SNAPSHOT

What This Policy Covers

Account Security How we protect your login credentials, verify your identity and...
Payment Data How DANA, OVO, GoPay and QRIS details are encrypted, stored...
Play History Your betting records, game sessions and account balance are private...
Contact Information Your email and phone number are used only for account...
Cookies & Tracking We use minimal cookies to keep you logged in and...
Legal Compliance We comply with Indonesian data protection rules and payment regulations...

Privacy Questions Answered

We keep your account data while you're active with us, plus the minimum time required by Indonesian law—typically 3 years for transaction records. After that, we securely delete it. You can request deletion anytime by contacting support.

Yes. All payment details are encrypted with industry-standard SSL and never stored in full on our servers. We process transactions through secure payment gateways and comply with Indonesian payment regulations for each method.

No. We don't sell, rent or share your personal information with advertisers, data brokers or marketing firms. We share data only with payment processors and only when necessary to complete your transaction.

Yes. Request a data export anytime from your account settings or by emailing [email protected]. We'll send you a complete copy of your personal information within 14 days in supported Indonesian regions.

Your account is deactivated immediately and your personal data is removed from active systems within 30 days. Backups are purged after 90 days per Indonesian data protection standards. You can request immediate deletion.

If we detect unauthorized access to your account, we notify you immediately, secure your login and walk you through resetting your password and payment methods. We also report the incident to relevant authorities where required.

We use minimal cookies to keep you logged in and remember your preferences. We don't use hidden trackers or third-party cookies to follow your behavior outside 369club. You can disable cookies in your browser anytime.